What Our Legal Framework Covers
Your account on oyo999 is subject to the conditions set out here, which govern how you access the platform, how transactions are processed, and how we store account data. Access is subject to local law in Indonesia and is available only in eligible regions — if
-
1
local regulations restrict online services of this type, those rules take precedence. When you link a payment method such as DANA, OVO, or GoPay, the wallet provider's own terms also apply alongside ours. We do not override those terms. Account data tied to wallet transactions —
-
2
including deposit references and withdrawal confirmation records — is retained for the period required by applicable regulations. You may request a copy of the data we hold, and we will respond through our verified support channel. Any disputes relating to account access, transaction outcomes, or data
-
3
handling should be raised with our support team in the first instance. We aim to acknowledge contact within a reasonable timeframe. Changes to these conditions will be posted to this page, and continued use of your account after any update constitutes acceptance. If you disagree with
-
4
a change, the appropriate step is to close your account and request data deletion before the effective date.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.