Reference

How oyo999 Handles Your Personal Data

This privacy policy explains exactly what data oyo999 collects when you use our platform, how we store it, and who we share it with — nothing hidden, no surprises.

Account data collected at registrationDANA, OVO, GoPay wallet details protectedNo data sold to third partiesYou can request your data anytimeCookies explained clearly

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What We Collect and Why We Collect It

oyo999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, or GoPay. This lets us verify your identity, process deposits and withdrawals, and keep your account secure. We also log device

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type and browser session data to detect unusual activity and protect your wallet from unauthorised access. If you contact our support team, the content of that conversation is stored to help resolve any follow-up issues. We do not collect more than we need. Payment data tied
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to DANA, OVO, and GoPay transactions is used only to complete and record those transactions — we do not store full wallet credentials on our servers. Data collected through your use of the platform is retained only for as long as your account remains active or
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as required under applicable local regulation. Where local law permits, your data may be shared with payment processors and fraud-detection partners, but never sold or passed to advertisers. Availability of our services depends on local law and eligible regions in Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply clear, consistent practices across every part of your account — from the moment you log in on mobile to when you process a withdrawal through GoPay. Players in Medan and across Indonesia can expect the same data standards regardless of device or payment method used.

Cookies and Tracking

We use session cookies to keep you logged in across your mobile browser and desktop. You can clear or block cookies through your device settings, though some account features may be affected.

Account Security

Your login is protected by OTP verification sent to your registered phone number. We flag sessions that appear unusual and may prompt re-verification before allowing wallet access.

Data Retention

We keep your account data for as long as your account is active. If you close your account, we retain only what local regulation requires and delete the rest on a defined schedule.

Requesting Changes

You can ask us to correct inaccurate data, export a copy of your information, or remove your account entirely. Submit your request via live chat or email with your account details.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is used, want to update your account details, or need to request that we delete your information, our support team can handle all of it. Reach us through any of the channels below and mention your registered account so we can locate your data quickly.

Common Questions About Your Privacy on oyo999

Here are the questions we hear most often about how we collect and handle your personal data. If your question is not covered here, our support team is ready to help through live chat or email.

We collect your name, phone number, email address, and the e-wallet you choose — DANA, OVO, or GoPay. This is the minimum needed to open and verify your account securely.

We record transaction references for your wallet payments but do not store full wallet credentials. Payment processing is handled through secure payment partners, not held directly on our platform.

Yes. Contact us through live chat or email, include your registered phone number, and we will prepare a data export. Processing time depends on account activity volume.

Submit a deletion request via email or live chat with your account details. We will remove your data within a reasonable period, retaining only what local regulation requires us to keep.

We share data only with payment processors and fraud-prevention partners as needed to operate your account. We do not sell your data or pass it to advertisers under any circumstance.

Cookies keep your session active as you move between our mobile and desktop lobby. You can disable them in your browser settings, though logging in and wallet functions may not work as expected.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoTerms & Conditions

How oyo999 Handles Your Personal Data

How We Protect and Manage Your Information

Reach Us About Your Privacy

Common Questions About Your Privacy on oyo999

01 What personal data does oyo999 collect when I register?

02 Is my DANA, OVO, or GoPay wallet information stored on your servers?

03 Can I request a copy of all the data oyo999 holds about me?

04 How do I ask oyo999 to delete my account and personal data?

05 Does oyo999 share my data with third parties?

06 How does oyo999 use cookies and can I turn them off?

Privacy Policy

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